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Award-winning support
Got a question? Our award-winning support accountants are always ready to help out you and your team.
Our phone lines are open Monday - Thursday, 9am to 5pm and Friday, 9am - 4pm (UK time).
Calls are recorded for monitoring, training and security purposes.
Need to get in touch about something else?
Whether it's PR, partnerships or a practice query, we're on hand and ready to help.
General enquiries
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FreeAgent HQ
One Edinburgh Quay
133 Fountainbridge
Edinburgh
EH3 9QG
Phone: (+44) 131 447 0011
Our support team is here to help you
There's always a real human being on the other end of your email, live chat or phone call.
According to the Institute of Customer Service, 43% of people in customer-facing roles experienced an incident of customer hostility in the first half of 2025. That isn't ok.
That's why FreeAgent backs the Service with Respect campaign (opens in new window). Thank you for your support.