Contact us

Award-winning support

Got a question? Our award-winning support accountants are always ready to help out you and your team.

Help for small businesses and freelancers

support@freeagent.com
(+44) 131 543 3201

Our phone lines are open Monday - Thursday, 9am to 5pm and Friday, 9am - 4pm (UK time).

Calls are recorded for monitoring, training and security purposes.

Need to get in touch about something else?

Whether it's PR, partnerships or a practice query, we're on hand and ready to help.

General enquiries

hello@freeagent.com

Media and PR

press@freeagent.com

Practice sales

practices@freeagent.com

FreeAgent HQ

One Edinburgh Quay
133 Fountainbridge
Edinburgh
EH3 9QG

Phone: (+44) 131 447 0011

Service with respect logo

Our support team is here to help you

There's always a real human being on the other end of your email, live chat or phone call.

According to the Institute of Customer Service, 43% of people in customer-facing roles experienced an incident of customer hostility in the first half of 2025. That isn't ok.

That's why FreeAgent backs the Service with Respect campaign (opens in new window). Thank you for your support.