Benefits of integrating Capsule CRM

Capsule is a great option for small businesses, offering a completely free solution for those with less than 250 contacts to manage, and a low-cost subscription for those with more.

Capsule keeps track of the people and companies you do business with, and your communications with them. It highlights opportunities, and what needs to be done and when within your projects.

The integration combines Capsule CRM’s sales insights and task management with FreeAgent's online accounting and invoicing solution to complete the view across your invoice and accounting activities.

How Capsule CRM works with FreeAgent

Once you’ve connected the integration, you can use Capsule to easily add contacts directly to FreeAgent, as they progress from initial enquiry through to a sale. Capsule automatically keeps customer and supplier records in FreeAgent up to date so that you only need to change them in one place.

Capsule also includes a summary of invoices and overdue amounts for your customers, to give you the full picture when you speak to them.

How do I get started with Capsule CRM?

1. Sign up for a Capsule account if you don’t already have one. 
2. Open Capsule and navigate to 'Account Settings'. 
3. Navigate to the 'Integrations' area.
4. Select 'FreeAgent' and select 'Configure FreeAgent'.
5. Select 'Enable Integration'. 
6. You’ll then be asked to log in to FreeAgent to give Capsule access to your FreeAgent account. 
7. An initial sync will be needed from FreeAgent to Capsule to link up existing Capsule contacts with their corresponding FreeAgent contacts as well as importing any contacts not already existing in Capsule.